Privacy policy

Last updated: October 2026

This policy explains how Clients On The Way – Marketing agency Nairobi handles personal information in line with Kenya’s Data Protection Act, 2019.

What we collect

When you fill in a form or contact us, we collect the details you give us: your name, phone number, email, website, area and industry, and anything you write in your message.

How we use it

Only to reply to you, prepare your free analysis, and provide services you ask for. We don’t sell your information or use it for unrelated marketing.

How it’s handled

Form submissions are delivered to our email inbox through a form-delivery service (FormSubmit), and you can choose to send your details by WhatsApp. These providers process the data only to deliver your message.

How long we keep it

We keep enquiry details for as long as needed to respond and, if you become a client, for the length of our work together and any period required by law.

Your rights

You can ask to see, correct or delete the information we hold about you. Email Eric@Clientsontheway.com.

Cookies

This website doesn’t use advertising or tracking cookies. The embedded Google map is provided by Google and is subject to Google’s privacy policy.